Sunday, January 17, 2010

Priorities First - Rest, Come A Li'l While Later...

Hmm... Yes! This is nothing new one would read about today. Since early childhood, when the pressure of our schools and colleges went over-burdening, the young and old, all have not resisted themselves from making this prompt suggestion of prioritizing our work as well as the people associated with us. The logic behind it: PROFIT MAXIMIZATION...!!

Simply attend to things first that profit you the most.

For a student, time and energy saving is profit.

For any corporation, well we all know the point. Facts and figures talk about it all.

But what has urged me on to write all this is a small incident that took about an hour ago. I was waiting at the barber-shop for about 15minutes when this gentleman walks in. The two barbers, already attending to two of their customers and trying to sell them their unique 'hair and skin solution' services, direct this newly entered gentleman to the third vacant seat and one of them promptly asks me to come a little while later as he said that it would take some time.

Though fuming silently with a hurt ego, I exited the shop, but all the while kept on thinking as to why those services were being offered to those two persons when all that I'm asked is, 'how short is my hair to be cut' or 'If I can come a li'l while later'.

The answer lied in the basic fact i realized after a few seconds of pondering.
The habit of getting my hair cut to 'microscopic' length saved me from visiting the shop for 4-5 months. Hence, the barber had to please the customers who visit him frequently than I do, also are more capable of being lured into buying those solutions than me the 'fair-skinned-half-yearly-visiting-saving-money-on-frequent-visits' .... [:p] ... had to give a tongue-out to that one... [:p]...!!

And so, the term is coined, 'Priority Customers' or 'Privilege Customers' in the banking sector. Who are offered plush comfortable sofas with AC, coffee/tea with cashew-nut biscuits to go with any time that they desire. And the 'ME', the ordinary customer, with small investments, to whom all that is offered is either a 'Self-servicing Water-cooler', which never has a cool drop for summers or trace of any hygienically cleaned glasses for use; or politely asked to wait for the lunch time; or "to come a li'l while later".

Though nowadays, the banks have come up with the tagline 'Chhote Bade Sab Ke Liye'... I will still see to it Mr. Banker, what all I'm offered or how much more politely can you ask me
"To Come a Li'l While Later"..